Returns & Exchanges

How to make a return

At LEGX we want you to be fully satisfied with your purchase. If for any reason you didn't, you can return your leggings within a period of 14 days from the day of receipt of your order, until the day that the package on the carrier is deposited for return. Ports of shipment and risks related to the return of the product flow to the purchaser.  We regret cannot accept c.o.d. shipments.

Returned item should not have been used, must be in perfect condition and in its original packaging. Where there is doubt about the State in which the return is, always will prevail the specialized staff of Legx, previous inspection and verification of the article criteria, in order to ensure that fraudulent returns of products which have been used or damaged in destination are not made.

If you want to return your order, follow these simple steps.

Send us an email to comerciallegx.net indicates your name, e-mail, address, telephone number, and order number. 

We will answer you in less than 24 hours. We will send you a return code that you will need to include visibly on the outside of the package and we will show you the direction to which you have to send your package.

Prepare your package and the shipping. f your return is on the Peninsula, leave your package at any MRW office and they  will we give it back to us quickly, free of charge for you. It's that easy.

When will I receive my money?

Payment will take place when it has been verified the item at our warehouse reception, the State of the packing and accessories of the article the callback object.

LEGX reserves the right to refuse returns commercial or submitted out of time, or items that are not in the same condition received.

Once verified the garment if it is correct, proceed to give back the total amount within a maximum period of 7 days. At the moment we do return, you will receive an email informing you. Remember that credit cards have limits of invoice that are not controlled by LEGX and that will be added to the above within 7 days.

The return will be made with the same method selected for purchase. If you paid via bank transfer you will have to provide us with an account number that we can make the transfer.

And if the item is defective?

In LEGX all our items have a strict quality processes. But, if you receive a defective legging we thank you inform us as soon as possible by sending an email to comerciallegx.net This way we can take a solution as soon as possible. We will contact you soon to send a Messenger to pick up your package and we will send you a new one. We hope know we apologize.

The amounts paid for those products that are returned because of any tare or defect, where it really exists, you will be reimbursed fully, including delivery expenses incurred to deliver the item to you. Repayment shall be made in the same method of payment that was used to pay for the purchase.

Changes

Sorry, but changes can not be made. In that case, you must first make the return and make a new purchase.


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